CBSE-CLASS-XII SERIES Beauty-and-wellness
Employability Skills
4 previous year questions.
Volume: 4 Ques
Yield: Medium
High-Yield Trend
4
2026 Chapter Questions 4 MCQs
01
PYQ 2026
medium
beauty-and-wellness ID: cbse-cla
What are "Green Jobs" and how do they relate to the beauty and wellness sector?
Official Solution
Correct Option: (1)
Concept: Green jobs are employment opportunities that contribute to preserving or restoring the environment. These jobs focus on sustainability, reducing pollution, conserving resources, and promoting eco-friendly practices across industries.
What are Green Jobs?
Relation to Beauty and Wellness Sector:
Conclusion: Green jobs in the beauty and wellness sector promote sustainability by encouraging eco-friendly products, reducing environmental impact, and creating awareness about responsible beauty practices.
What are Green Jobs?
- Jobs that support environmental protection and sustainable development.
- Aim to reduce carbon footprint and minimize environmental damage.
- Promote use of renewable resources and eco-friendly technologies.
Relation to Beauty and Wellness Sector:
-
Use of Organic and Natural Products: Professionals promote herbal, organic, and chemical-free skincare and haircare products that are safer for the environment. -
Eco-Friendly Salon Practices: Reducing water wastage, using energy-efficient equipment, and minimizing plastic usage. -
Sustainable Packaging: Encouraging recyclable, biodegradable, or refillable packaging for beauty products. -
Waste Management: Proper disposal and recycling of salon waste such as chemical containers and single-use items. -
Cruelty-Free and Vegan Beauty: Promoting products not tested on animals and free from animal-derived ingredients. -
Green Spa and Wellness Services: Use of natural therapies, aromatherapy, and eco-conscious wellness treatments. -
Awareness and Education: Educating clients about sustainable beauty practices and environmentally responsible choices.
Conclusion: Green jobs in the beauty and wellness sector promote sustainability by encouraging eco-friendly products, reducing environmental impact, and creating awareness about responsible beauty practices.
02
PYQ 2026
medium
beauty-and-wellness ID: cbse-cla
How can customer feedback help in the success of a beauty business?
Official Solution
Correct Option: (1)
Concept: Customer feedback refers to opinions, suggestions, and reviews shared by clients about their experience with a business. In the beauty industry, feedback plays a vital role in improving service quality and building long-term client relationships.
How Customer Feedback Helps in Business Success:
Conclusion: Customer feedback is a powerful tool for growth in a beauty business. It helps improve services, strengthen client relationships, and build a strong reputation, ultimately contributing to long-term success.
How Customer Feedback Helps in Business Success:
-
Improves Service Quality: Feedback helps identify strengths and weaknesses in services, allowing improvements where needed. -
Enhances Customer Satisfaction: Understanding client preferences helps deliver personalized services, leading to happier customers. -
Builds Trust and Loyalty: When clients feel heard and valued, they are more likely to return and recommend the salon. -
Identifies Training Needs: Feedback can highlight areas where staff may require additional training or skill development. -
Encourages Innovation: Suggestions from customers can inspire new services, treatments, or product offerings. -
Improves Business Reputation: Positive reviews and testimonials attract new clients and strengthen brand image. -
Helps in Decision Making: Feedback provides real insights that guide pricing, service upgrades, and marketing strategies.
Conclusion: Customer feedback is a powerful tool for growth in a beauty business. It helps improve services, strengthen client relationships, and build a strong reputation, ultimately contributing to long-term success.
03
PYQ 2026
medium
beauty-and-wellness ID: cbse-cla
Briefly describe the qualities of a professional salon receptionist.
Official Solution
Correct Option: (1)
Concept: A salon receptionist is the first point of contact between the salon and clients. Their behavior and professionalism play a key role in creating a positive impression and ensuring smooth salon operations.
Qualities of a Professional Salon Receptionist:
Conclusion: A professional salon receptionist should be well-groomed, courteous, organized, and knowledgeable, as they represent the image and professionalism of the salon.
Qualities of a Professional Salon Receptionist:
-
Good Communication Skills: Should speak clearly, politely, and confidently with clients both in person and on the phone. -
Pleasant Personality: Friendly attitude, welcoming smile, and professional appearance help create a positive environment. -
Organizational Skills: Ability to manage appointments, records, and schedules efficiently without confusion. -
Customer Service Orientation: Should be patient, helpful, and attentive to client needs and complaints. -
Professional Etiquette: Maintains punctuality, confidentiality, and proper salon decorum. -
Basic Product and Service Knowledge: Should have knowledge of salon services and products to guide clients properly. -
Multitasking Ability: Capable of handling calls, bookings, billing, and client coordination simultaneously.
Conclusion: A professional salon receptionist should be well-groomed, courteous, organized, and knowledgeable, as they represent the image and professionalism of the salon.
04
PYQ 2026
medium
beauty-and-wellness ID: cbse-cla
Explain why self-motivation is important for an entrepreneur.
Official Solution
Correct Option: (1)
Concept: Self-motivation is the inner drive that pushes a person to take initiative, stay focused, and work towards goals without external pressure. For entrepreneurs, it is a key quality because they often work independently and face uncertain challenges.
Importance of Self-Motivation for an Entrepreneur:
Conclusion: Self-motivation is essential for entrepreneurs as it helps them take initiative, face challenges confidently, remain focused on goals, and sustain business growth even in difficult situations.
Importance of Self-Motivation for an Entrepreneur:
-
Drives Initiative: Entrepreneurs must take the first step in starting and managing a business. Self-motivation helps them act without waiting for instructions. -
Helps Overcome Challenges: Business ventures involve risks and failures. Self-motivated individuals stay determined and keep trying despite obstacles. -
Maintains Focus on Goals: It helps entrepreneurs stay committed to long-term business goals and avoid distractions. -
Encourages Innovation: Self-driven individuals are more likely to think creatively and develop new ideas or solutions. -
Builds Resilience: Motivation from within helps entrepreneurs recover from setbacks and continue moving forward. -
Improves Productivity: Self-motivated entrepreneurs manage time effectively and work consistently without supervision. -
Inspires Others: A motivated entrepreneur can inspire employees and create a positive work culture.
Conclusion: Self-motivation is essential for entrepreneurs as it helps them take initiative, face challenges confidently, remain focused on goals, and sustain business growth even in difficult situations.