Communication Skills

Step 1: Define active listening.
Active listening involves fully concentrating, understanding, responding, and remembering what is being said. It requires focus and attention to the speaker and their message.
Step 2: How active listening contributes to teamwork.
Active listening plays a key role in effective teamwork by ensuring that all team members feel heard and understood. This leads to better communication, fewer misunderstandings, and more constructive discussions. It also fosters trust and respect among team members.
Step 3: Conclusion.
By practicing active listening, individuals can contribute to a positive work environment and improve collaboration, which is essential for successful teamwork.

Step 1: What is non-verbal communication?
Non-verbal communication refers to the process of conveying meaning without using words. It involves body language, facial expressions, gestures, posture, and eye contact.
Step 2: Analyzing the options.
- Option (A) "Sending a text message" involves written communication and is thus verbal, not non-verbal.
- Option (B) "Speaking loudly" involves verbal communication, not non-verbal.
- Option (C) "Maintaining eye contact" is a clear example of non-verbal communication. Eye contact conveys emotions, attentiveness, and understanding without speaking.
- Option (D) "Writing an email" is written communication, which is verbal communication.
Step 3: Conclusion.
Thus, the correct answer is (C) Maintaining eye contact. Final Answer: Maintaining eye contact.