Consumer Rights

Two remedies available to consumers under the Consumer Protection Act, 2019, are: Step 1: Compensation.
Consumers have the right to seek compensation for any loss or injury caused by defective products or deficient services. The compensation can cover damages and any other related expenses.
Step 2: Replacement or Repair.
Consumers can request the replacement or repair of defective goods or services. If the product is found to be defective, the consumer is entitled to have it replaced or repaired at no additional cost. Final Answer: The two remedies available to consumers under the Consumer Protection Act, 2019, are compensation and replacement or repair.