CBSE-CLASS-XII SERIES
Business-studies

Controlling

15 previous year questions.

Volume: 15 Ques
Yield: Medium

High-Yield Trend

1
2026
8
2025
6
2024

Chapter Questions
15 MCQs

01
PYQ 2024
medium
business-studies ID: cbse-cla
is the step in the controlling process where standards may have to be revised in case the deviation cannot be corrected through managerial action.
1
Setting Performance Standards
2
Measurement of Actual Performance
3
Comparing Actual Performance with standards and analysing deviation
4
Taking Corrective Action
02
PYQ 2024
medium
business-studies ID: cbse-cla
‘Planning and controlling are inseparable twins of management’. Explain with the help of any three points.
03
PYQ 2024
medium
business-studies ID: cbse-cla
State any three points of importance of the function identified in (i) above.
04
PYQ 2024
medium
business-studies ID: cbse-cla
Piyush is the Production Manager of a shoe company ’Comforty’. He has 1000 workers under him in his department. Piyush booked a special order for 300 pairs of gents shoes at an estimated cost price of |500 per pair plus a 20% profit margin. This order is to be completed within 10 days. After completion of the order, Piyush found out that the production cost of one pair of shoes was |700. He tried to find out the reason but he couldn’t. He reported it to the Chief Executive Officer. For this the Chief Executive Officer appointed Abhay, who was not only a specialized Cost Accountant, but also a qualified Human Resource Manager. After two days, Abhay reported that the set target could have been completed by only 800 workers. This revealed that there was overmanning in the organization, The organization was not utilizing the human resources optimally which had led to high labour cost. The above case highlights an important function of management.
(i) Identify the function of management discussed above.

05
PYQ 2024
medium
business-studies ID: cbse-cla
Which of the following is not a feature of marketing:
1
Needs and wants
2
Storage and warehousing
3
Customer value
4
Creating a market offering
06
PYQ 2024
medium
business-studies ID: cbse-cla
'A public issue of equity may reduce the management holding in the company and make it vulnerable to takeover. This factor also influences the choice between debt and equity, especially in companies in which the current holding of management is on a lower side.'
The factor affecting the choice of capital structure discussed in the above case is:
1
Flexibility
2
Cost of debt
3
Cost of equity
4
Control
07
PYQ 2025
medium
business-studies ID: cbse-cla

Inspired by the success of Chandrayaan-3, the Chief Scientist at ‘Space Rover’ a private research group, decided to send some innovative ideas regarding the mission to the Chief Scientist of Chandrayaan-3. The Chief Scientist at ‘Space Rover’ formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed ‘Entertainment Through Reading’ group which showed conformity in terms of their interest. ‘Entertainment Through Reading’ group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by ‘Space Rover’ to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a).

08
PYQ 2025
medium
business-studies ID: cbse-cla
Nishtha runs a chain of famous restaurants, ‘Indian Kitchen’, in different parts of Delhi. The restaurant chain was known for good quality food and quick service. ‘Indian Kitchen’ was generating good revenue and had goodwill in the market. Nishtha would take a weekly report from all the Restaurant Managers and take necessary action to resolve the problems, if any. Nishtha noticed a sudden decline in sales in one of the restaurants. She questioned the Restaurant Manager who mentioned that the restaurant is seeing a gradual decrease in the number of customers, but could not provide a clear explanation for it. So, Nishtha formed a team to find out the causes of the declining customers as this is the key area for restaurant business and is critical to the success of business. By doing this, Nishtha is performing a step of the process of a function of management.
  • [(i)] Identify and explain the function of management discussed above.
  • [(ii)] Explain the step of the function identified in (i) above, followed by Nishtha to find out the causes of declining revenue.
  • [(iii)] Explain the step Nishtha will take after she gets the report from the team formed to find out the causes of declining revenue.
09
PYQ 2025
easy
business-studies ID: cbse-cla
'Memo Builders' was constructing a five star hotel for a leading hotel chain. The hotel had to be given possession by next year but the construction of the hotel was running six months behind schedule. The Chief Executive Officer of 'Memo Builders' was concerned as Memo Builders was known for its quality and timely completion of projects. He asked Nitin, the senior of the Project Head for a thorough investigation. Nitin investigated and reported to the Chief Executive Officer that inspite of huge absenteeism of workers, additional workers were not called. Nitin also reported to the Chief Executive Officer that three of the ten machines being used by the workers were defective. Nitin ordered for repair of the machines and asked the Project Head to appoint additional workers with attractive wages to ensure that the deadline is met.
(a) Identify the function of management. Quoting the lines from the above para, explain the steps of the process of the function of management discussed.
(b) Also explain any two points of importance of the function of management identified in (a) above.
10
PYQ 2025
medium
business-studies ID: cbse-cla
______ is the step in the controlling process where standards may have to be revised in case the deviation can not be corrected through managerial action.
1
Setting Performance Standards
2
Measurement of Actual performance
3
Comparing Actual Performance with standards and analysing deviations
4
Taking corrective action
11
PYQ 2025
medium
business-studies ID: cbse-cla
Statement I : Controlling ensures that activities in an organization are performed as per the plans. Statement II : Controlling function of a manager is a pervasive function. Choose the correct option from the options given below :
1
Statement I is true and Statement II is false
2
Statement II is true and Statement I is false
3
Statement I is true and Statement II is true
4
Both the Statements are false
12
PYQ 2025
medium
business-studies ID: cbse-cla

Piyush is the Production Manager of a shoe company called . He has 1000 workers working under him in his department. Piyush booked a special order for 300 pairs of gents shoes at an estimated cost price of Comforty < 500 per pair plus 20 percent profit margin. The order is to be completed within 10 days. After completion of the order, Piyush found out that the production cost of one pair of shoes was 600 Rupees. He tried to find out the reason but couldn't. He reported it to the Chief Executive Officer. The Chief Executive Officer appointed Abhay to find out the cause. Abhay was not only a specialized Cost Accountant, but also a qualified Human Resource Manager. After two days, Abhay reported that the set targets could be completed with the help of only 800 workers, which revealed that there was overmanning in the organization. The organization was not utilizing the human resources optimally, which had led to higher labour cost. The above case highlights one of the points of importance of an important function of management.
(i) Identify the function of management.
(ii) State any two points of importance of the function of management identified in part (i), except the one discussed in the above case.

13
PYQ 2025
medium
business-studies ID: cbse-cla
Which of the following is not a protective function of Securities and Exchange Board of India?
1
Prohibition of fraudulent and unfair trade practices.
2
Controlling insider trading and imposing penalties for such practices.
3
Promotion of fair practices and code of conduct in securities market.
4
Undertaking measures to develop the capital markets by adapting a flexible approach.
14
PYQ 2025
medium
business-studies ID: cbse-cla
State any four points of importance of the controlling function of management.
15
PYQ 2026
medium
business-studies ID: cbse-cla
Explain any four points of importance of controlling function of management.