CBSE-CLASS-XII SERIES
Business-studies

Organizing

21 previous year questions.

Volume: 21 Ques
Yield: High

High-Yield Trend

15
2025
6
2024

Chapter Questions
21 MCQs

01
PYQ 2024
medium
business-studies ID: cbse-cla
Read the following statements: Assertion
1
and Reason (R). Choose the correct alternative from those given below:}
Assertion (A): Decentralization is an optional policy decision.
Reason (R): It is done at the discretion of the top management. }
2
Both Assertion
3
and Reason (R) are true and Reason (R) is the correct explanation of Assertion
4
.
02
PYQ 2024
medium
business-studies ID: cbse-cla
Differentiate between 'Delegation' and 'Decentralisation' on any four bases.
03
PYQ 2024
medium
business-studies ID: cbse-cla
Explain the following points of significance of principles of management:
(i) Providing Managers with Useful Insights into Reality
(ii) Scientific Decisions
(iii) Fulfilling Social Responsibility
04
PYQ 2024
medium
business-studies ID: cbse-cla
'Lens-o' was started as an online eyewear company selling glasses and contact lenses on their website. Recently, it set up a uniquely designed offline store, so that customers can also buy their products from the company showroom.
Which channel of distribution is used by the company:
1
Zero level channel
2
One level channel
3
Two level channel
4
Three level channel
05
PYQ 2024
medium
business-studies ID: cbse-cla
Online retailer ‘Bizen’ has grown to be the biggest provider worldwide in the field of e-commerce. Its revenues are growing steadily year after year. It owes its success to the rapid rate of digitisation and its organisational structure. ‘Bizen’s Managing Director, Mohit makes strategic decisions and has control over the entire organisation. In ‘Bizen’, jobs of similar nature are grouped together into Human Resource Department, Marketing Department, Purchase Department and Research and Development Department. These departments are further divided into sections and all departmental heads report to Mohit who is the co-ordinating head. This ensures efficiency in the utilization of manpower and minimizes duplication of efforts. The type of organizational structure of ‘Bizen’ is:
1
Informal organisational structure
2
Divisional organisational structure
3
Functional organisational structure
4
Both (B) and (C)
06
PYQ 2024
medium
business-studies ID: cbse-cla
Statement I: Delegation is the entrustment of responsibility and authority to another, and the creation of accountability for performance. Statement II: Irrespective of the extent of delegated authority, the manager shall still be accountable to the same extent as before delegation. Choose the correct option from the following:
1
Statement I is true and Statement II is false.
2
Statement II is true and Statement I is false.
3
Both the Statements are true.
4
Both the Statements are false.
07
PYQ 2025
medium
business-studies ID: cbse-cla
Inspired by the success of Chandrayaan-3, the Chief Scientist at 'Space Rover' a private research group, decided to send some innovative ideas regarding the mission to the Chief Scientist of Chandrayaan-3. The Chief Scientist at 'Space Rover' formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed 'Entertainment Through Reading' group which showed conformity in terms of their interest. 'Entertainment Through Reading' group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by 'Space Rover' to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives. (a) Identify and explain the type of organization which emerged as 'Entertainment Through Reading'. (b) State any three advantages of the type of organisation identified in (a) above.
08
PYQ 2025
medium
business-studies ID: cbse-cla
'Cortico Fabrics' was started by Ashish in 2001 to sell bed sheets, towels, comforters, pillows, cushions, bath mats etc. It is now a famous name and its branches are across India. To manage the work all over India, it has eight teams-two each for North, South, East and West India. Ashish spends a considerable amount of time to develop an orderly pattern of group efforts among different teams and to secure unity of action in pursuit of a common purpose. To ensure suitable allocation of tasks to the various members of the teams and to see that the tasks are performed with harmony among the members, he tries to balance the different teams at different locations. (a) Identify and explain the concept of management discussed in the above para. (b) Also, explain any one point of importance of the concept identified in (a) above.
09
PYQ 2025
medium
business-studies ID: cbse-cla
____________ is concerned with designing jobs that include greater variety of work content, require higher level of knowledge and skill, and give workers more autonomy and providing them opportunity for personal growth and a meaningful work experience.
1
Job security
2
Perquisites
3
Employee recognition programme
4
Job enrichment
10
PYQ 2025
medium
business-studies ID: cbse-cla

(a) Identify and explain the function of management discussed in the above para.
(b) Explain any four points of importance of the function identified in (a).

11
PYQ 2025
medium
business-studies ID: cbse-cla
‘Rewton Ltd.’ was a reputed computer software company providing unique software all over India. The turnover of the company was very high resulting in good profits. The Chief Executive Officer, Vihaan, was very strict and disciplined. He specified the boundaries of authority and responsibility for achieving organizational goals. There was systematic coordination among the various activities and specific relationships among various job positions. The company provided facilities like a canteen, a gym, a library, a music room, and a rest area for its employees, which they could use during rest intervals. Using these facilities, the employees developed friendships and discussed not only their personal, social and emotional issues, but also the official ones.
The General Manager was of a different view. He told the Chief Executive Officer that there was no use providing these facilities to the employees as it is an extra financial burden on the organization on one hand and on the other hand, it encourages groupism and whenever any change is required in the organization, they all resist. He suggested that they should do away with these facilities. But the Chief Executive Officer, Vihaan, explained to the General Manager that this type of social interaction is necessary, and is in the best interest of the organization. These interactions among people at work give rise to a network of social relationships among employees and have many benefits.
  • [(i)] Identify and explain the type of organisation whose existence the Chief Executive Officer felt was necessary.
  • [(ii)] State any two advantages and two disadvantages of the type of organisation identified in (i) above.
12
PYQ 2025
medium
business-studies ID: cbse-cla
(a) Identify and explain the concept of management discussed in the above para.
(b) Also, explain any one point of importance of the concept identified in (a) above.
13
PYQ 2025
medium
business-studies ID: cbse-cla
A Business Process Outsourcing centre, 'Chromosome' which deals in conversion of voice reports dictated by physicians and other healthcare providers into text format has 40 employees. They ensure that their employees are well versed in at least one foreign language and one Indian language. The employees are also given the required training to ensure that the reports are processed correctly as they are the backbone of the patients' medical history. On frequent complaints about some of its employees, it was observed that they were facing problems in decoding the message as they were not very proficient with the language in which the voice message was received. As a result, they would make mistakes causing different meaning to the message. Not only this, sometimes there were technical words used in voice reports, the actual meaning of which was also not understood by the employees. Due to this, 'Chromosome' was slowly losing its business to competitors.
The above case highlights two communication barriers. Identify and explain these barriers.
14
PYQ 2025
medium
business-studies ID: cbse-cla
Inspired by the success of Chandrayaan-3, the Chief Scientist at 'Space Rover' a private research group, decided to send some innovative ideas regarding the mission to the Chief Scientist of Chandrayaan-3. The Chief Scientist at 'Space Rover' formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed 'Entertainment Through Reading' group which showed conformity in terms of their interest. 'Entertainment Through Reading' group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by 'Space Rover' to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives.
(a) Identify and explain the type of organization which emerged as 'Entertainment Through Reading'.
15
PYQ 2025
medium
business-studies ID: cbse-cla
'Cortico Fabrics' was started by Ashish in 2001 to sell bed sheets, towels, comforters, pillows, cushions, bath mats etc. It is now a famous name and its branches are across India. To manage the work all over India, it has eight teams-two each for North, South, East and West India. Ashish spends a considerable amount of time to develop an orderly pattern of group efforts among different teams and to secure unity of action in pursuit of a common purpose. To ensure suitable allocation of tasks to the various members of the teams and to see that the tasks are performed with harmony among the members, he tries to balance the different teams at different locations.
(a) Identify and explain the concept of management discussed in the above para.
16
PYQ 2025
medium
business-studies ID: cbse-cla
The G20 Summit was organised in India. The government left no stone unturned to make G20 summit a success. At the higher level, the work to be performed was identified and grouped to enable people to work most effectively together for accomplishing objectives. This involved building infrastructure, beautification of the city, hospitality, security arrangements etc. Duties were assigned to different job positions which led to establishment of clear relationships. This helped in creating a hierarchical structure and in co-ordination amongst all working for the summit.
(a) Identify and explain the function of management discussed in the above para.
(b) Explain any four points of importance of the function identified in (a) above.
17
PYQ 2025
easy
business-studies ID: cbse-cla

Preeti started her own cooking channel on Youtube ‘Mood Art’. As her subscribers increased, she was not in a position to manage everything on her own. She hired Rahul and Riya to help her with filming, editing, lighting and content research. She granted authority to them to operate within prescribed limits. She was thus, able to use her time on high priority activities like developing new recipes and content development etc. As a result, Rahul and Riya were given opportunities to develop and exercise initiative. Preeti was now able to focus on objectives and meet the target of achieving a subscriber base of one million in six months.

18
PYQ 2025
medium
business-studies ID: cbse-cla
Sunita opened her travel agency named ‘Sunita Travels’ in July, 2023. She created separate departments for reservations, hotel bookings, online queries and payment handling. Which organisation structure is used by Sunita :
1
Functional structure
2
Divisional structure
3
Informal structure
4
Vertical structure
19
PYQ 2025
medium
business-studies ID: cbse-cla
‘The process of organising involves a series of steps in order to achieve the desired goals.’ Explain these steps.
20
PYQ 2025
medium
business-studies ID: cbse-cla
Sushant was an able Project Manager at Keiro Ltd. Head, Naveen handed over a new project to Sushant. Sushant already had enough work in hand. So, Sushant decided to divide the work assigned to him, among three of his subordinates. He himself kept that part of the work which he himself could perform effectively and got his subordinates to help him with what remained. The project got completed well in time because of this.
The concept of management used by Sushant to complete the project was:
1
Delegation
2
Decentralization
3
Accountability
4
Authority
21
PYQ 2025
medium
business-studies ID: cbse-cla
Read the following statements : Assertion (A) and Reason (R). Choose the correct alternative from those given below :
Assertion (A) : Decentralization is an optional policy decision.
Reason (R) : It is done at the discretion of the top management.
1
Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).
2
Both Assertion (A) and Reason (R) are true, but Reason (R) is \textbf{not} the correct explanation of Assertion (A).
3
Assertion (A) is true, but Reason (R) is false.
4
Assertion (A) is false, but Reason (R) is true.