CBSE-CLASS-XII SERIES Business-studies
Organising
20 previous year questions.
Volume: 20 Ques
Yield: Medium
High-Yield Trend
8
2026 6
2025 6
2024 Chapter Questions 20 MCQs
01
PYQ 2024
medium
business-studies ID: cbse-cla
Which of the following is an advantage of Informal Organisation?
1
It provides stability to the organisation because behaviour of employees can be fairly predicted since there are specific rules to guide them.
2
It leads to effective accomplishment of goals by providing a framework for the operations to be performed.
3
It enhances the employeeβs job satisfaction since it gives them a sense of belongingness in the organisation and allows them to find like-minded people.
4
It helps in avoiding duplication of efforts as there is no ambiguity in the role that each member has to play.
02
PYQ 2024
medium
business-studies ID: cbse-cla
βMerely allocating work is not enough. Each individual should also know who he has to take orders from and to whom he is accountable.β The above statement is related to one of the steps of the organising process. Identify the step from the following:
1
Identification and division of work
2
Departmentalisation
3
Assignment of duties
4
Establishing authority and reporting relationship
03
PYQ 2024
easy
business-studies ID: cbse-cla
Inspired by the success of Chandrayaan-3, the Chief Scientist at βSpace Roverβ a private research group, decided to send some innovative ideas regarding the mission to the Chief Scientist of Chandrayaan-3.
The Chief Scientist at βSpace Roverβ formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed βEntertainment Through Readingβ group which showed conformity in terms of their interest. βEntertainment Through Readingβ group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by βSpace Roverβ to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives.
The Chief Scientist at βSpace Roverβ formed four groups for the same. As it was an intellectual activity of thinking rather than doing, these four groups started interacting with each other and friendships developed. On the basis of their interaction and friendship, some members from each group formed βEntertainment Through Readingβ group which showed conformity in terms of their interest. βEntertainment Through Readingβ group had no written rules, was unstable in form and scope and had no fixed lines of communication. The members of this group enhanced the morale of each other, enjoyed drinking coffee together, read books, served different issues of their work areas and provided support to each other. Ultimately this group developed some innovative ideas which were sent by βSpace Roverβ to the Chief Scientist of Chandrayaan-3. Though this group was formed for recreation but it contributed towards fulfillment of organisational objectives.
04
PYQ 2024
medium
business-studies ID: cbse-cla
Preeti started her own cooking channel on 'Youtube Mood Art'. As her subscribers increased, she was not in a position to manage everything on her own. She hired Rahul and Riya to help her with filming editing, lighting and content research. She granted authority to them to operate within prescribed limits. She was thus, able to use her time on high priority activities like developing new recipes and content development etc. As a result, Rahul and Riya were given opportunities to develop and exercise initiative. Preeti was now able to focus on objectives and meet the target of achieving a subscriber base of one million in six months.
(a) Identify the concept of management used by Preeti.
(b) Explain any five points of importance of the concept identified in .
(a) Identify the concept of management used by Preeti.
(b) Explain any five points of importance of the concept identified in .
05
PYQ 2024
medium
business-studies ID: cbse-cla
Explain 'Advertising', 'Sales Promotion', and 'Public Relations' as elements of the promotion mix.
06
PYQ 2024
medium
business-studies ID: cbse-cla
Explain the following functions of marketing:
(i) Marketing Planning
(ii) Branding
(iii) Pricing
(i) Marketing Planning
(ii) Branding
(iii) Pricing
07
PYQ 2025
hard
business-studies ID: cbse-cla
Ankur Sachdeva did his MBA from ITB University. He decided to apply his knowledge of scientific management in the fast food restaurant chain βCoffee Beanβ set up by him. This restaurant was providing burgers, fries, shakes etc. as a part of its menu.
Now a days people are quality conscious, so he was using standardised raw materials, processes, methods, working conditions, machinery etc. The objective was to establish standards of excellence. By doing this he was not only able to reduce the cost but was also able to provide new varieties of burgers, fries and shakes leading to increased turnover.
Ankur Sachdeva also believed that there was only one best method to maximise efficiency. As a result he developed best way of grilling burgers, cooking fries and preparing shakes. His main objective was to maximise the satisfaction of customers, which he was able to achieve. Not only to learn the best way of doing a job, but to perform their tasks efficiently, βCoffee Beanβ regularly invests in training and development programmes to equip employees with the necessary skill and knowledge. βCoffee Beanβ believed that efficient employees will produce more and earn more. This will ensure their greatest efficiency and prosperity for both company and workers.
The above case highlights the use of Scientific principles and techniques by βCoffee Beanβ.
Explain any one such principle and two techniques.
Now a days people are quality conscious, so he was using standardised raw materials, processes, methods, working conditions, machinery etc. The objective was to establish standards of excellence. By doing this he was not only able to reduce the cost but was also able to provide new varieties of burgers, fries and shakes leading to increased turnover.
Ankur Sachdeva also believed that there was only one best method to maximise efficiency. As a result he developed best way of grilling burgers, cooking fries and preparing shakes. His main objective was to maximise the satisfaction of customers, which he was able to achieve. Not only to learn the best way of doing a job, but to perform their tasks efficiently, βCoffee Beanβ regularly invests in training and development programmes to equip employees with the necessary skill and knowledge. βCoffee Beanβ believed that efficient employees will produce more and earn more. This will ensure their greatest efficiency and prosperity for both company and workers.
The above case highlights the use of Scientific principles and techniques by βCoffee Beanβ.
Explain any one such principle and two techniques.
08
PYQ 2025
medium
business-studies ID: cbse-cla
Explain the following limitations of planning function of management :
(i) Planning may not work in a dynamic environment.
(ii) Planning leads to rigidity.
(iii) Planning is time consuming.
(i) Planning may not work in a dynamic environment.
(ii) Planning leads to rigidity.
(iii) Planning is time consuming.
09
PYQ 2025
medium
business-studies ID: cbse-cla
Which of the following is an advantage of Informal organisation?
1
It provides stability to the organisation because behaviour of employees can be fairly predicted since there are specific rules to guide them.
2
It leads to effective accomplishment of goals by providing a framework for the operations to be performed.
3
It enhances the employeeβs job satisfaction since it gives them a sense of belongingness in the organisation and allows them to find like minded people.
4
It helps in avoiding duplication of efforts as there is no ambiguity in the role that each member has to play.
10
PYQ 2025
medium
business-studies ID: cbse-cla
βMerely allocating work is not enough. Each individual should also know who he has to take orders from and to whom he is accountableβ.
The above statement is related to one of the steps of organising process. Identify the step from the following:
The above statement is related to one of the steps of organising process. Identify the step from the following:
1
Identification and division of work
2
Departmentalisation
3
Assignment of duties
4
Establishing authority and reporting relationship
11
PYQ 2025
easy
business-studies ID: cbse-cla
High inflation rates generally result in constraints on business enterprises as they increase the various costs of business such as the purchase of raw materials and payment of wages and salaries to employees, etc. The dimension of business environment referred to above is:
1
Political Environment
2
Technological Environment
3
Social Environment 3
4
Economic Environment
12
PYQ 2025
easy
business-studies ID: cbse-cla
Statement-I: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions, and reactions. Statement-II: Motivation can be either positive or negative. Choose the correct option from the following:
1
Statement I is true and Statement II is false.
2
Statement II is true and Statement I is false.
3
Both Statement I and Statement II are true.
4
Both Statement I and Statement II are false.
13
PYQ 2026
medium
business-studies ID: cbse-cla
Explain the following points of importance of decentralisation :
(i) Quick decision making
(ii) Develops initiative among subordinates
(iii) Relief to top management
(i) Quick decision making
(ii) Develops initiative among subordinates
(iii) Relief to top management
14
PYQ 2026
medium
business-studies ID: cbse-cla
Explain the following points of importance of organising :
(i) Clarity in working relationships
(ii) Optimum utilisation of resources
(iii) Adaptation to change
(i) Clarity in working relationships
(ii) Optimum utilisation of resources
(iii) Adaptation to change
15
PYQ 2026
medium
business-studies ID: cbse-cla
Right of an individual to command his subordinates and to take action within the scope of his position is known as ________.
1
Authority
2
Responsibility
3
Accountability
4
Delegation
16
PYQ 2026
medium
business-studies ID: cbse-cla
Explain the following points of importance of delegation:
(i) Employee development
(ii) Motivation of employees
(iii) Effective management.
(i) Employee development
(ii) Motivation of employees
(iii) Effective management.
17
PYQ 2026
medium
business-studies ID: cbse-cla
Answerability for outcome of the assigned task is known as ________.
1
Delegation
2
Accountability
3
Responsibility
4
Authority
18
PYQ 2026
medium
business-studies ID: cbse-cla
The students of class 11 of βAL Public Schoolβ decided to host a farewell party to students of class 12. A core team was formed that brainstormed and identified various activities that needed to be performed for the same. It was decided that the arrangements for refreshments, sound and music, tentage, gifts, invitations and cultural programme are required to be made. The students then divided the work into manageable activities so that duplication is avoided and burden of work is shared.
The students were excited that they were managing the whole event themselves.
(i) The students of class 11 have performed one of the steps in the process of organising. Identify the step.
(ii) State the next three steps that the students need to perform to complete the process of organising successfully.
The students were excited that they were managing the whole event themselves.
(i) The students of class 11 have performed one of the steps in the process of organising. Identify the step.
(ii) State the next three steps that the students need to perform to complete the process of organising successfully.
19
PYQ 2026
medium
business-studies ID: cbse-cla
Obligation of a subordinate to properly perform the assigned duty is known as ________.
1
Delegation
2
Accountability
3
Responsibility
4
Authority
20
PYQ 2026
medium
business-studies ID: cbse-cla
βDeccan Motors Ltd.β is shifting from a functional organisational structure to a divisional structure. Identify the benefit the company will get as a result of shifting to divisional structure :
1
It will promote flexibility and initiative because each division will function as an autonomous unit.
2
It will lead to minimal duplication of effort, which will result in economies of scale.
3
It will make training of employees easier as the focus will be on limited range of skills.
4
It will lead to occupational specialisation since emphasis will be placed on specific functions.